Refund policy

We want you to love your moussio products. If you're not completely satisfied, we're here to help.

Returns: We accept returns within 30 daysof delivery. Items must be unused, unopened, and in their original packaging.

Refunds: Once your return is received and inspected, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-returnable items: For hygiene reasons, opened skincare products cannot be returned unless they are defective or damaged upon arrival.

Damaged or defective items: If you received a damaged or defective item, please contact us within 7 days of delivery at [your support email] with a photo of the item.

Shipping costs: Return shipping costs are the responsibility of the customer unless the item is defective.

---